GLS Package Tracking

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Each consignment is provided with a 14-digit parcel number. You can use this consignment number (without spaces) to track where your parcel is on its journey at any time. Senders and recipients can track a delivery with GLS, and our parcel tracking website is the perfect place to keep an eye on a parcel you’re expecting.
There is a special customer service team for GLS customers. Whether you have a question about a parcel that is in transit or you need to resolve problems relating to missing or damaged parcels that have been delivered to you, the customer service team is always happy to help. Depending on the country, there is a different hotline number, which you can reach via the GLS website, where you can also fill out a form for customer inquiries.
You can track GLS parcels in real time via our amazing parcel tracking website tool. This includes updates on whether the parcel is still waiting in the depot for transportation, whether it is in transit, and whether delivery attempts at the destination have failed or been successful. It’s easy to use our tracking tool so you don’t have to worry about a parcel arriving quickly and safely to the recipient via a GLS courier delivery.

In addition to punctuality and speed of delivery, the security and integrity of the parcels are also crucial. This is where GLS becomes the standard bearer for high-quality parcel services all over the world. If you can track your parcel to see where it is on its journey, you can rest assured that the couriers are doing everything they can to ensure it arrives at its destination safely and in the best condition.

Speed and punctuality are very important for the GLS brand. This punctuality is crucial to the brand’s image and reputation, whether it’s a small, single parcel for domestic delivery or a large shipment for delivery in Europe or North America for business purposes. In some countries it is common for neighbors to accept parcels for people who are not at home, in others this is not the case. The solution for a missing delivery varies from country to country.

GLS’s big selling point is that they offer a reliable parcel delivery service within a certain time window. Domestic GLS parcels are usually delivered within 24 hours of being handed over to the sender. In the case of European parcel delivery, it is only 24 to 96 hours. For customers looking for something special, there are additional options that meet specific delivery requirements.
German Parcel (known as GLS) was founded in 1989 as a national parcel service provider from the heart of Germany, delivering to all corners of the country. With the expansion, the delivery network now covers many different countries and regions.
As an international parcel network, GLS built up its good reputation on the German market and consolidated its position before venturing into other countries with a strong foundation. There is an extensive network of depots, distribution centers and parcel delivery vehicles across Europe and North America, providing multiple parcel delivery service options for customers looking to send parcels across borders. The range of services for business and commercial use offers the best service for German consumers.

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