How Quick Is Austrian Post?

Postal systems are often high-speed and organized, with tracking systems and reliable service.

Post in Europe can be challenging to define, as there are a lot of different rules depending on the country, where you’re sending to and from, and the size of your package.

If you’re sending or receiving post in Austria, you might be wondering how quickly the post will be.

If this sounds like you, then don’t worry! We’re here to explain it to you. In this article, we’re going to be taking you through everything there is to know about the Austrian postal service.

We’ll explain how it works, how fast it is, and any other things you may need to know before sending or ordering a package.

We’ve also included a short FAQ to help answer any additional questions you may have. 

Austrian Post Explained

Austrian post is mostly managed by Österreichische Post, a company established in 1999.

There have been a lot of different postal services in Austria over the course of time, but today it is mostly centralized and runs all through one company.

Since 2006, the company has expanded its services and has tried to upgrade the quality of its postal service. Today, it is well known for its reliability and efficiency, especially in the delivery, and tracking of letters and packages.

The company has 5 main divisions that deal with the key facets of the postal service.

These include but are not limited to general mail, dispatching, administration of correspondence for print media, air delivery, and administration.

They also have services in banking and telecommunications for all of Austria. 

How Long Can I Expect My Post To Arrive In Austria? 

According to the Österreichische Post website, it takes roughly a single business day for a letter to be delivered.

This is true for over 96% of PRIO letters. This is extremely fast and you can generally rely on Österreichische Post to deliver your letter quickly. 

With packages, the time period is a little longer, and you can expect parcels to be delivered in around 2 business days.

With this, they estimate that 97% of parcels are delivered in this time period. 

If you choose the Post Express option, then you can expect packages to be delivered on the following business day from when you made the order, and this service allows it to be delivered by 1:00 pm. 

How Much Does It Cost To Ship A Letter Or Package?

There’s no quick answer to this question, and the rates can vary depending on the size, weight, and amount of items you’re looking to send.

That said, Österreichische Post has a handy rate calculator that you can access by following this link.

You can use this tool to calculate the rates before creating your package at home so that you don’t get any nasty price surprises when you try and send it off. 

There is also a service to have items picked up from your home.

This can be scheduled upon request and relatively inexpensive service. Items will typically be collected on the next business day from when you made the request. 

How Do I Track My Package?

The company has a few different options for tracking packages.

Firstly, you can record your tracking number and then enter it into their online tracking system.

This can be found here and you’ll notice how simplistic this system really is.

One thing to note is that you can find your tracking number through your e-mail registered with your package, or by directly contacting one of their branches. 

The next option you have is to track your package with a post office.

There are many of these spread around Austria and you’ll be able to use their service to track your items with much more accuracy.

This may however vary depending on the post office you’re using and their specific tracking procedures. 

How Will My Package Be Delivered? 

Österreichische Post is a complex network of different systems that interact with other countries to ensure good quality service.

They have deals with distribution companies like UPS, TNT, and DHL. This means that the Austrian Post has a lot of options to deliver packages internationally.

If you’re living in Austra, then it’s likely that your package will be delivered by one of these companies. 

How Reliable Is The Customer Service?

Now and again, you’re bound to run into some kind of problem with your package.

This can be frustrating, but thankfully the Austrian Postal Service has great customer service.

After submitting a query, you can expect them to respond within 24 hours in your favored channel of communication. 

There will be a few different options for you to choose from, including forms and a direct chat line for you to access.

There are even options for you to recover a lost tracking number so that you can find where your package has ended up.

You can find their inquiry form here. 

Final Thoughts

So there you have it! The Austrian Postal Service is one of the fastest and most efficient around.

They have a long list of different options to support their customers and depending on the type of delivery you’ve chosen, you can expect to have your package delivered within a few business days. 

We hope that this article has helped you to understand the speed of post within Austria and that you’re not a lot more familiar with how it works and what to expect.

If you still have some questions, check below for our short Frequently Asked Questions section.

Frequently Asked Questions 

Why Is My Package At A Distribution Centre Far Away From Me?

If you’re using the Austrian Postal Service’s tracking service, you might be wondering why your package is at a distribution center or location that’s quite far away from you.

In this case, the answer is simple. If an item is coming to you from a long way away, there are often many steps before reaching your home.

All this means is that it has been sent from a far-off location and is taking some time before it reaches you. 

Why Is My International Package Taking So Long To Arrive?

Shipping post internationally can be difficult logistically, and there are often a lot of hand changes before it reaches you.

With the distance involved, mixed with troubles with a country’s customs system, there is usually a much longer wait for international packages as opposed to domestic ones.

A lot of these issues can’t be bypassed and you should always expect a long wait with international packages or letters. 

Can Customs Open Your Package?

This does depend on the country in question, but it’s fairly rare for customs to open your package.

Generally, this only happens if the customs officers believe there is a good reason to open it up.

Packages are normally placed through a scanning machine that will verify whether or not the items that are going through are what is listed on the customs form.

Providing you’re sending something legal, it’s very unlikely that your package will be opened.